BH Reviews

You wont receive you order and they will take days to contact you back it's been 2 weeks and I still haven't received my refund for the order I never got that should have been delivered on the 7th it's now the 18th and they just dont care. It's a never again for me. Dont let them scam you as well.

I love buying their products. A lot of stuff is super affordable and the 4 payment installment makes it easier. Their eyeshadows are very pigmented and there is a wide selection of eyeshadow palettes to choose from. Their false eyelashes look great and last. Shipping is always less than 3 weeks for me. Probably because of my location.

Ordered on Oct. 11,2021 and to date have not received my order! The shipping with BH Cosmetics is HORRIBLE!

Made the mistake of ordering online. They ship FedEx and I’ve received three separate notifications three separate days and still no delivery. FedEx is sloppy and useless, using the pandemic as an excuse. Delivery delays are understandable, erroneous impending delivery notices are not. Contacted BH and they vomit up the same sad excuse and, unbelievably, state to wait for the next notice. Awful customer service. Never again.

Everyone is freaking out about waiting a month for their package, but it is covid! It is not BH cosmetics fault. The eyeshadow pallets and eyeliners I ordered arrived in just under a month. The quality was way above what i expected for the price. Im really very happy with this purchase and will definitely be ordering again. Im so glad i ordered before reading these reviews because they would have stopped me from ordering. A little patience goes a long way during these times.

Update- it’s been over 12 days now that my parcel has not been delivered. Hermes have mentioned on their we dogs that the sender should contact them if they parcel is stuck for more than 7 days. BH cosmetics have now completely refused to reply. I will file consumer complaint. Expensive lesson learnt, never to order from cheap small American companies. There is no difference between ordering from bh cosmetics and Aliexpress.
Really bad customer service. I ordered products worth over $100 from their website last month. They sent through a cheap shipping company and now my package is lost.
I have emailed the company a few times and I always receive a robotic response stating they can’t contact the company.

Going forward; I am going to stick to ordering from U.K and European companies and websites. At least I get my money back if my parcels are lost.

This is the second time I’ve ordered from a US website to the U.K. and faced irresponsible behaviour and lost money.

Wonderful makeup palettes for an amazing deal! The first liquid liner I got was from BH Cosmetics and I fell in love effortlessly!

The reason I am giving this company 3 stars is because I find the quality of their eyeshadow varies from palette to palette. The icecream shop palettes ARE REMARKABLE, BUT, the other ones I find dry and hard to blend. There are a few other ones that are good too. But it's hard for me to give a four star rating when there are so much inconsistencies across the board. I WOULD RECCOMEND YOU TRY FOR YOURSELF WE ALL HAVE DIFFERENT EXPERIENCES!

Ive had a good experience one time that i had problems with shipping they refunded it rignt away and their products are very nice

I ordered my ultimate nuetrals palette, though I was nervous due to the reviews however I believe it was due to the pandemic... though we are still in it shipping has since improved. I received my palette today undamaged. I ordered on June 14 and it arrived today on June 23, 2021.